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Terms of Service
Please read the following terms and conditions as we provide service through based on these and subject to your acceptance of and compliance with the following terms and conditions.
By using any of our services you agree that you agree to these Terms, regardless of how you subscribe to or use the services.
In these references to "You", "User" shall mean the end user/customer/franchisee using the Services offered through and "we", "us" and "our" shall mean (A Heritage Innovations LLP enterprise)
About us is an internet based product seller owned and operated by Heritage Innovations LLP, a LLP (Limited Liability Partnership) incorporated under the laws of Government Of India. These terms shall be governed by and constructed in accordance with the laws of India and should there be any disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Pune (State Maharashtra, India).
Services Offered by
We provide nameplates to individuals, corporates, builders and construction companies. These services are provided based on the order given and confirmed (on email id by clients.
Content published on
The user agrees not to use the content displayed on for personal as well as commercial use. No reproduction and copying of the content of the website is permitted, unless prior written permission from  All the content displayed on is solely owned by us and the any form of further use is not permitted without prior permission from
Order Confirmation
Once full payment and selected design number is received from your end, only that will be treated as confirmed order. In any case, nameplate once shipped will not be taken back and no refund will be processed for shipped orders.  
Product finish
All products sold by are handmade. It is crafted exclusively for you. In this handmade process the end product might slightly differ in design and colour compare to the photo displayed on
At the time of placing order, if you need any modifications and customization, please select the same in our order form. We will get back to you (within 3 days from the date of placing order) on your email id, to seek for your consent on customizations.
If in first go, you still need further modification, you need to get back to us within 3 days from the first response email sent by us (If no reply is received from your end within 3 days, we will treat the order as confirmed and initiate the production and delivery). We will get back to you (within 3 days from the date of your response received) on your email id, to seek for your consent on customizations.
You need to confirm the order by replying to our email within 3 days starting from the date email is sent by us. If no reply is received from your end within 3 days, we will treat the order as confirmed and initiate the production and delivery.
If you are providing name, please provide PDF or picture file of the same. Please provide font name clearly.
If you are still not happy with the modifications/customization provided in second round, we will refund your full order amount through Gift Voucher of (within 10 days from your response received of second iteration). If you don’t need Gift voucher, we will refund your full order amount back through cheque or bank transfer (within 10 days from your response received of second iteration assuming you provide bank transfer details for online transfer or provide your complete postal address to send cheque). If you want refund of your order amount, we will write to you (within 3 days from your second response) on your email to seek for bank details or your postal address. If we don’t receive your bank details or postal address for refund, we are not responsible for the delay incurred in refund. In any case, we will refund only your order amount. We will not be responsible for any delays incurred by courier agency in shipment delivery carrying your cheque.
If shipment (with cheque) is lost by courier agency OR lost by yourself we will initiate Stop Payment with the bank and we will process your refund once again by cheque. In case of Stop Payment, all the bank charges and courier charges will be deducted from your refund amount and remaining amount will be send to you by cheque. We will do stop payment and cheque shipment only one time.
Prices for products are described on All prices are in Indian rupees. Prices, products and Services may change at our sole discretion from time to time.
We will ship your products with best in class packing and experienced courier agency however is not liable for possible damages and delay incurred in shipping.
Third Party Sites/Material
All connections to third party sites is the liability to the site themselves. The trademarks, copyrights of third party material, are the property of the respectful owners.